Novasail Ltd, Room 502-05, Yu Yuet Lai Building, 43 Wyndham Street, Central, Hong Kong
Novasail uses the PayPal system to accept credit card payments over the Internet. You DO NOT need a PayPal account to make a credit card purchase - creating a PayPal account is strictly optional and is offered after the completion of the sale. Free shipment
with online tracking number is provided (additional insurance upon request not included). If you have any trouble placing your order, please contact Novasail directly.
The online prices do not include VAT. We will ship the products as gifts and usually you do not need to pay tax.
EU/USA/CANADIAN customers: in case your local customs charge VAT/import tax upon delivery, please keep the official receipts and notice us by Email within 90 days so that we can arrange a refund by paypal.
China customers: we will ship the goods from our office located in Shenzhen.
Novasail products have a 1 year warranty against any manufacturing defect from the date of purchase. Please keep your invoice with the date of purchase.