COVID-19 update : due to the recent increase of the postage rates, please contact us for any purchase of a total value lower than 60 USD

Contact us

You want to buy our products or to contact us ?

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Please check your SPAM folder in case you do not get a reply from us.

You can also contact us by E-mail :


Our phone

Hong Kong : (+852) 92764061

France : (+33) 0666060026


Skype contact

Novasail Ltd


Our address

Novasail Ltd, Room 502-05, Yu Yuet Lai Building, 43 Wyndham Street, Central, Hong Kong


Payment information

Novasail uses the PayPal system to accept credit card payments over the Internet. You DO NOT need a PayPal account to make a credit card purchase - creating a PayPal account is strictly optional and is offered after the completion of the sale. Free shipment with online tracking number is provided (additional insurance upon request not included). If you have any trouble placing your order, please contact Novasail directly.


The online prices do not include VAT. We will ship the products as gifts and usually you do not need to pay tax.

EU/USA/CANADIAN customers: in case your local customs charge VAT/import tax upon delivery, please keep the official receipts and notice us by Email within 90 days so that we can arrange a refund by paypal.

China customers: we will ship the goods from our office located in Shenzhen.



Novasail products have a 1 year warranty against any manufacturing defect from the date of purchase. Please keep your invoice with the date of purchase.