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19 Feb 2025 - Updated NS-START Pocket V2 Wireless Manager v1.4 for MAC OS Dismiss
We offer free shipping on all orders, with no minimum purchase required.
2. Processing Time
Orders are typically processed and shipped within 5 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Methods & Estimated Delivery Time
We use reliable shipping carriers to ensure secure delivery worldwide. Delivery times vary depending on the destination and carrier availability, so we cannot guarantee specific timeframes.
If you require a specific freight forwarder or shipping service, please let us know at the time of purchase. In such cases, the customer will be responsible for all associated shipping costs and logistics.
4. International Shipping & Restrictions
We ship worldwide, except to certain restricted countries. Due to current international trade sanctions and policies, we do not ship to:
Russia
Belarus
Other countries under trade embargoes or restrictions as per international regulations
Customers are responsible for ensuring that their country allows the import of our products. Any additional customs duties, taxes, or import fees are the buyer’s responsibility.
5. Order Tracking
Once your order ships, you will receive a tracking number via email to monitor your shipment.
6. Lost, Delayed, or Damaged Shipments
If your order does not arrive within the expected timeframe, please contact us at [insert email], and we will assist in tracking the package.
If a package is lost or damaged during transit, we will work with the carrier to resolve the issue.
7. Address Accuracy & Undeliverable Packages
Customers must provide an accurate shipping address. We are not responsible for orders delivered to incorrect addresses provided at checkout.
If an order is returned due to an incorrect address or failure to claim the package, the customer may need to cover reshipping costs.